I am working with a global telecommunications organisation who are looking for a Quality Specialist to join them in their Reading office (although this role will require travel).

The role will involve designing and planning to ensure the best service levels to customers. In this position you shall implement and enforce compliance and quality guidelines to ensure all deliverables are accurate and of high quality. 

This role is perfect for an individual who has an eye for detail, passion for quality/ continuous improvement and from a Telecommunications background.

The role will involve:

-        Creating, modifying and implement robust processes and procedures for continuous development and to meet consistently the clients Quality and standards


-        Hands on approach to quality management, understanding team constraints, processes and methodologies in order to get to the detail of issues and problems


-        Liaising with customers as primary point of contact for quality- to understand and assess the implementation of client quality expectations on the deliverable.

Experience: 

-        Experience Managing Quality

-        ISO9001 experience within and engineering company

-        Experience working within the Telecommunication industry

-        Ability to speak Spanish will be beneficial. 

If you would be interested in discussing this opportunity further then please contact Sophie at Critical Project Resourcing on <phone number removed> or click APPLY now