HGL Former Tenant Arrears and Moving on Officer in City Of London, United Kingdom
City Of London, United Kingdom |
£23.09 Umbrella |
Contract
We are currently looking for a Former Tenant Arrears and Moving On Officer to assist with Housing Gateway Limiteds (HGL) former arrears account management.
Key Responsibilities:
Key Responsibilities:
- Working closely with the Income Recovery Team
- Help tenants understand and benefit from moving on programmes
- Work to ensure income related benefits and reductions are taken into consideration for assessments amongst other factors
- Offer advice professionally to contacts and customers
- Provide excellent customer service and help find solutions regarding debt, income and financial assessment
- Able to work as part of a wider team to achieve shared integrated goals
- Experience working with Corporate policies and working within national and local legislative requirements
- Experience providing collection/ financial assessment services and processing claims relating to income
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