Shift Operations Controller - Plant
Position: Plant- Shift Operations Controller
Contract: Full Time
Location: Rugby
Division: Rail Services
Safety Critical: Yes

This is a Full Time Contract. Salary is dependant upon experience, skills and knowledge.

Purpose of the Role

To complete all daily tasks of OTM running, escalating and managing accidents and incidents together with all other Control Room duties in a safety critical environment.

Key Success Measures

• Safety & Ethics- Support the implementation of the Business Conduct Guidelines, Colas Rail Limited Safety, Health, Environment and Quality (SHEQ) strategy, associated actions and resulting initiatives, to deliver continuous improvement in all areas.
• Excellence- Ensure work is carried out with a continuous view to profitability and efficiency and look after our shareholders by guaranteeing that they see value for money and a profitable business. Quality is key to competitiveness. Take responsibility for delivering on time and on budget a high quality product or service, which Colas Rail can take pride in.
• People- Demonstrate respect for colleagues, our clients and the environment in all areas of work.

Key Areas of Responsibility & Accountability

• Working as a Shift Operations Controller who has overall responsibility for the safety, operation and performance of the Colas Fleet on all shifts
• To ensure clear communication in the correct timescales to facilitate the safe and efficient operation/ performance of the Colas fleet
• To proactively manage the reporting, recording and escalation of any Incidents/ accidents/ environmental occurrences in a professional and efficient manner informing the appropriate parties in the correct timescales in accordance with Company procedures
• To proactively manage all aspects of Colas Rail Fleet including staff and commercial issues and work towards successful completion of production work on their shift.
• To assist in ensuring that all work undertaken is recorded, logged and reported to the correct management personnel in detail and to an appropriate standard
• To assist in the management of all personnel on their shift in terms of all short-term changes, sickness and exceedances
• Produce shift reports that include detailed maintenance and production information to the requirements of the Business
• To assist in the management of Safety, Accidents/ Incidents/ Environmental issues, production output and quality for all Rail Services equipment and operators
• To liaise with the maintenance department on all issues affecting machine performance on operational shifts
• The monitoring of all staff booked on for duty and identifying those who have failed to book on and off
• To diligently log fuel levels and working directions of the OTM fleet
• To produce a clear and concise written handover of outstanding events to the next shift
• To assist in the response to any SPAD/ Incidents involving manpower or OTM when on duty or available to attend
• To receive information and react as an escalation centre for accidents and incidents on Colas Project sites
• Assist in the management of the standards inside the control room to facilitate efficient and professional operation
• Ensure all machine / loco and train movements are managed to eradicate any eventuality of subsequent costs for third party train delays
• To have thorough knowledge of commercial implications and proactively manage commercial issues on shift
• To be proactive in checking resource for each transit and working shift to ensure no anomalies
• To understand the reporting and escalating lines between the different divisions and report appropriately.
• To escalate as appropriate any issue which either through company procedure demands so or that falls outside of the Control Room Managers competency or authority
• To produce high quality management reports containing relevant information.
• To attend all required training for the role and continuing training throughout their employment.
• To assist in the sharing of knowledge and the mentoring of any new starters
• The above does not limit your duties and the Company may require you from time to time to undertake any work within your capabilities and capacity
• As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements.

Person Specification

• The job holder will be expected to work on the OTM Control Desk and be able to work using their own initiative.
• They must be dynamic, able to work without supervision and be able to use initiative.
• They must be able to work as a team and be flexible with their time to accommodate late notice shift changes.
• The person must have a positive attitude and expect to work under pressure in a busy and pressurised environment.
• The person must have a professional approach to working in a highly skilled and professional role, understanding that this department runs the entire business out of hours.
• They must be able to make commercial and safety critical decisions based upon what is happening in real time and have the ability to report the basis of these decisions to senior management. The person must have the ability to speak clearly in English and have good spelling and grammatical skills. Communication is key in this role and the individual will be speaking with all stakeholders of all levels.
• The candidate will be confident and have the ability to give clear instructions.

Behavioural Skills

• Engage and Care -Engage and stay close to our client. Provide sustainable solutions that you truly care about and join us in having an impact on the Infrastructure of the UK.
• Execute and Share - Share our joint passion for the important work executed every day at Colas Rail. Share in our success, our diversity, our development and execute our project plans.
• Energy and Dare - Display the energy of a leader, champion your teams. Dare to think innovatively and explore new horizons.

Stronger Together Principles (not covered above)

• Innovation
• Marketing, Business development & Sales
• Best in Class Practices
• Communication & Identity
• External Growth

About Us

Joining Colas Rail UK provides the opportunity to not only establish yourself within one of the rail industry¿s biggest and most prestigious, multi-disciplined contractors, providing you with a springboard that can take you career to new heights.

We take pride in nurturing talent and providing opportunities for you to unlock your potential at whatever stage you are in your career. We encourage cross-collaboration and innovation and if you are interested in learning Colas Rail will enable that.

Everyday we work together safely to solve real problems, with a shared goal of enhancing the Infrastructure and Logistics which is key to the UK Rail Network and wider Supply Chain. Everyone here has a voice and we encourage all to speak up, discuss their ideas and implement them.

We¿re always looking for passionate people to join our business and with several bases across the UK, there are plenty of opportunities to join our vibrant, creative, and diverse teams.

Colas Rail hold three core values: Caring, Sharing and Daring. We take care our of our employees, always ensuring safety is a top priority and we nurture our collective wellbeing. We share a passion for what we do, celebrate our achievements and value high standards like nowhere else. We dare to take on new challenges, we are one of the international leaders in our industry. We keep on innovating, expanding, and conquering new markets.

The performance of Colas Rail UK is dependent upon improving and developing the skills and abilities of all employees, and our Equal Opportunities Policy, above all else, aims to achieve this objective.