Job Title: Train Delay Attribute

Pay Rate Up to £350 - £400 per day

Location: London Bridge

Our client is a well established Nationwide Rail company whose professionalism and well respected name have been instrumental in their success. They provide an exceptional service to their customers and are focused on continually improving this.

You will need:

Core attributes for TRUST Attribution/Attributors

To be able to use IT systems TRUST/TOPS, CCF, CCIL, WORD, EXCELL, OUTLOOK

To know roughly the geography of the South East route

Very good communication skills

Understand the Delay Attribution Guide and why the role is important to the industry and the penalties we face if we get it wrong

Purpose

Establish the cause by liaison with signalling and other rail industry employees as necessary of delays to all trains operating within the designated geographical area.

Create incidents and attribute delays in the TRUST delay causation system, ensuring that they are correctly coded to root cause. Ensure that responsibility for each delay is validated through the agreed procedures to the national standard.

Accountabilities

Take responsibility for the creation of incidents and attribution of delay to the national standard within the agreed area of geographical responsibility. Ensure all available systems are utilised to assist in identifying the correct allocation of delay code and responsible manager.

Monitor TRUST data collection/ input carrying out data integrity checks as detailed in the national standard. Ensure that missed train reports are input prior to the attribution of D flagged TRUST delay alerts.

Advise the nominated manager of failures in normal train report procedures in order to initiate contingency arrangements.

In times of train reporting failure where alternate train time information is available ensure train times are in filled with the agreement of the train operator for all delay reporting points and Contractual Monitoring Points, seek authorisation for, and maintain a record of all manual revisions to train times.

Implement contingency arrangements providing assistance with schedule amendments and train call procedures including the activation of Q paths as directed.

After receiving initial information regarding a train delaying incident, follow up for additional information with TOCs /FOCs /Network Rail staff to ensure and confirm correct impartial attribution, updating TRUST incidents in accordance with the DAG and EESIC to facilitate the responsible manager in accepting the incident.

Ensure a detailed handover of the current working situation takes place at the end of the shift as detailed in the national standard.

While this post maybe located within a control or signalling centre where there are safety critical activities, this post is not defined as safety critical and therefore the post holder must ensure any message of a safety critical nature is dealt with by an suitably competent person.

If you are looking for an opportunity to join a company which is growing Contact us now on <phone number removed>
To apply for this position contact Grant Egan by emailing your C.V to <email address removed>

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