Service Sales Account Manager, Rail Battery Refurbishment

Reports To: UK Service Sales Manager – Power and Battery
Function: Service Sales
Location: Sheffield

JOB SUMMARY

To support the market technically and commercially & to help maintain and grow the existing business.

ESSENTIAL JOB FUNCTIONS

• Manage service sales pricing policies and quotation preparation arrangements to ensure consistency and a professional offering to the customer
• Provide technical support at quotation stage to ensure 100% compliance to customer specification
• Liaise with the battery refurb team leader referencing all contractual requirements i.e. WOSS/technical specification, technical bulletin documentation etc.
• Sales operations management (CRM, order intake recording, assist on input to forecast)
• Proactive liaison and negotiation with customers regarding follow up of outstanding quotations.
• Interface with 3rd parties and vendors where applicable
• Assist the teams and processes for production, order loading and invoicing where applicable
• Provide input into sales strategy in association with management
• Assist in the management of client KPI’s
• Monitor performance against the agreed strategy and performance targets
• Service sales focal point for Customers and Management on battery related matters
• Provide support for Battery Refurbishment Administrator when and where applicable
• Analyse and monitor the battery refurbishment commercial process implementing improvement where required
• Coordinate project time frames in line with client expectations
• Produce technical reports and presentations
• Analyse test data
• Manage the implementation of specialised test regimes
• Programme data recording equipment
• Produce 2D drawings
• Liaise with suppliers and negotiate the supply of products
• Select battery technology and rating for specialised applications

QUALIFICATIONS / SKILLS / EXPERIENCE

• Experience in RAIL industry
• Experience with battery maintenance and replacements or DC electrical knowledge
• Team Player/able to work independently
• Target Driven/motivated
• Excellent communication skills – verbal & written
• Industry Knowledge with a technical background
• Able to build Relationships with key contacts internally & externally
• Computer literate
• Previous sales experience desirable

Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC certification program itself.

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