Spares and Repairs Sales Assistant/Administrator (materials) in Chippenham, Wiltshire, United Kingdom

Spares and Repairs Sales Assistant/Administrator (materials) – Wiltshire (hybrid working available)

12-month contract (role is temp to perm) – Career growth

Reporting into the Materials Manager

Responsible for:

  • Establishing links and develop trusting and influential relationships with key personnel within client organisations.
  • Communicating with the client and the supply chain daily to ensure deliveries are on time.
  • Communicating at all levels to ensure deliveries are made on time.
  • Progressing orders and deliver on time.
  • Monitoring the materials schedule and ensure manufacturing / external suppliers correctly deliver materials on time.
  • Ensuring that all materials ordered or repaired have the correctly identified part number, serial number, fault reports and order coverage.
  • Providing new build & repair quotations, answering customer queries, and providing customer order books and orders outstanding reports for suppliers.
  • Entering sales orders onto the SAP system and raise PO to external and internal supply chain, ensuring the process is fulfilled from receipt until dispatch to customer.
  • Liaising with Management and engineering staff to control the process of material variations / change and update SAP to reflect this.
  • Assisting finance with reporting, order amendments, project setups, billing plans, invoice errors, customer queries and meeting month end and year-end financial targets.

The ideal candidate will have:

  • Excellent interpersonal, communication, listening skills.
  • A keen eye for attention to detail and presentation is desirable.
  • Accurate with strong attention to detail
  • Solid IT skills (Excel, Microsoft Office, Publisher)
  • Efficient and organized with good time management skills
  • Numerate and at ease with system processes; SAP CRM knowledge is essential
  • Approachable and reliable
  • Able to work under pressure
  • Customer focused.
  • Demonstrating initiative.

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