Spares and Repairs Sales Assistant/Administrator (materials) – Wiltshire (hybrid working available)

12-month contract (role is temp to perm) – Career growth

Reporting into the Materials Manager

Responsible for:

• Establishing links and develop trusting and influential relationships with key personnel within client organisations.
• Communicating with the client and the supply chain daily to ensure deliveries are on time.
• Communicating at all levels to ensure deliveries are made on time.
• Progressing orders and deliver on time.
• Monitoring the materials schedule and ensure manufacturing / external suppliers correctly deliver materials on time.
• Ensuring that all materials ordered or repaired have the correctly identified part number, serial number, fault reports and order coverage.
• Providing new build & repair quotations, answering customer queries, and providing customer order books and orders outstanding reports for suppliers.
• Entering sales orders onto the SAP system and raise PO to external and internal supply chain, ensuring the process is fulfilled from receipt until dispatch to customer.
• Liaising with Management and engineering staff to control the process of material variations / change and update SAP to reflect this.
• Assisting finance with reporting, order amendments, project setups, billing plans, invoice errors, customer queries and meeting month end and year-end financial targets.

The ideal candidate will have:

• Excellent interpersonal, communication, listening skills.
• A keen eye for attention to detail and presentation is desirable.
• Accurate with strong attention to detail
• Solid IT skills (Excel, Microsoft Office, Publisher)
• Efficient and organized with good time management skills
• Numerate and at ease with system processes; SAP CRM knowledge is essential
• Approachable and reliable
• Able to work under pressure
• Customer focused.
• Demonstrating initiative.