Job Purpose

The Site Agent is responsible for the management and delivery of projects in order to achieve customers' objectives, while maintaining high standards of health and safety, quality, social, environmental impact and cost control. They will deliver projects, to the specified quality, the required programme and to the maximum commercial performance. The post-holder will work closely with the engineers and surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded.

Key Roles, Responsibilities and Accountabilities

Leadership and Planning

• Plan projects while ensuring they are programmed to a level of detail necessary for site teams to deliver projects without delays, while driving best value
• Deliver projects in compliance with group policies and procedures
• Where required, produce daily, weekly and monthly reports to the Senior Site Agent and Project Manager on project performance, efficient team building and resources
• Produce and analyse client project progress reports, updated costs and forecasts
• Ensure the proper use, commercial engagement and management of the supply chain
• Take the lead for effective cost control, maintaining close liaison with operations and commercial managers for Project Controls, Change Management, Planning, Risk Management, Finance and Procurement.
• Assist with the compilation and review of monthly CVRs, implementing necessary actions
• Ensure weekly review of progress, budget resources and forward planning is carried out, and that lookahead programmes are in place
• Chair and attend internal and external meetings and ensure the production of accurate records of any discussions and actions
• Ensure timely management of both temporary and permanent design to meet the requirements of each project and lead all actions to solve technical difficulties and improve performance in terms of progress and quality
• Be seen as a proud and effective Site Agent and leader of your team. Coach and motivate the site teams and lead by example promoting the values
• Encourage and act on feedback - ensure your team's, customer and client feedback and comments are acknowledged, prioritised and actioned
• Manage change, be an effective problem solver and embrace innovation
• Manage and drive team and individual performance to meet deadlines and quality standards taking account of impact outside area of responsibility
• Be the main point of contact for projects and communicate effectively to ensure the client's needs are fully understood and delivered.

Health, Safety, Environmental, Quality and Social Management

• By example, promote the highest possible standards of leadership when implementing procedures and best practice, ensuring compliance with Group procedures and legal obligations encouraging a safety culture in full support of the values
• Allocate responsibilities and duties for site personnel, check understanding and provide training as necessary
• Take ownership and ensure that Health, Safety, Environmental, Quality and Social Management documents and procedures are implemented on each project, kept up to date and undertake weekly site inspections, ensuring that audits and reports are produced, liaising with the necessary parties
• Proactively promote continuous improvement initiatives (e.g. customer and supplier feedback, back to basics, process improvements and knowledge management)
• Ensure safe systems of work are well developed, briefed and implemented by the site teams in line with the Group Business Management System
• Liaise with third parties to ensure compliance with regulatory standards

Person specification - Qualifications, Technical skills and Experience

Qualifications and Training

Essential:

• NVQ/HNC/HND Level or equivalent experience
• CSCS Level 6 and above Black Card
• SMSTS
• TWC or TWS
• CSCS
• Good working knowledge of Microsoft Word, Excel, PowerPoint, MS Project
• Good working knowledge of contract conditions, CDM regs and Design management
• First Aid at Work (3 day)

Technical Skills and Experience

• Proven ability and experience delivering Civil Engineering projects, with an ability to manage projects from tender handover to completion.
• Excellent organisational, planning and time management skills; able to manage projects simultaneously without compromising on standards and quality
• Ability to develop friendly and professional customer focused relations with others; Self-driven, results-oriented with a positive outlook
• Experience in delivering projects using NEC3/4
• Good working knowledge of CDM 2015 regulations
• Able to challenge designs, resolve problems and produce and explain accurate plans and drawings
• Ability to assess and adequately mitigate all risks
• Previous experience in assisting with the tendering process would be desirable
• Experience managing projects and working with other departments to achieve project deliverables.
• Excellent people management skills with the ability to influence and mentor to motivate employees to achieve exacting standards of compliance