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Attribution Manager in Glasgow, Glasgow, United Kingdom

Job Title - Attribution Manager

Location - Glasgow

Rates - £263.62 Umbrella/Ltd or £230.17 PAYE day rate

IN SCOPE OF IR35

About the role:

A leading client in the Rail Industry is looking for an experienced and enthusiastic Attribution Manager to join their busy team based in Glasgow for a period of 6 months with a view to extending.

What you will do:

  • Ability to be a leader of a diverse team
  • Be able to develop skills of the team
  • Manage performance and development of the team
  • Provide overall direction with regard to the application of the delay attribution guide, providing support and guidance to relevant managers across the route.
  • Apply consistent standards, consistently, throughout the route for all delay attribution and TRUST incident creations.
  • Lead the capture of train delays in line with KPI reporting.
  • Undertake briefing of staff on changes to the delay attribution process and guides.
  • Promote understanding of the delay attribution process with customers, contractors and other interested parties.
  • Provide technical support and advice to the Customer Service team in respect of TRUST / TRUST D.A.
  • Assist with the development of data capture contingency plans and monitor the introduction in the event of TRUST failure.
  • Assist with real time support to the route control during disruption.
  • Undertake competency assessments identifying, recording and implementing any development needs.

Your experience will include:

Essential

  • Experience of managing people
  • Knowledge of people management policies and procedures
  • Detailed understanding of business process manual and commercial environment
  • Investigation skills
  • Negotiation skills
  • Crisis management skills
  • Influencing skills
  • Work on your own and be self sufficient
  • Confident in development personal improvement plans

Desirable

  • Relevant experience of Railway industry
  • Understanding of negotiating machinery
  • Knowledge of budgets

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