Job Title - Attribution Manager

Location - Glasgow

Rates - £263.62 Umbrella/Ltd or £230.17 PAYE day rate

IN SCOPE OF IR35

About the role:

A leading client in the Rail Industry is looking for an experienced and enthusiastic Attribution Manager to join their busy team based in Glasgow for a period of 6 months with a view to extending.

What you will do:

• Ability to be a leader of a diverse team
• Be able to develop skills of the team
• Manage performance and development of the team
• Provide overall direction with regard to the application of the delay attribution guide, providing support and guidance to relevant managers across the route.
• Apply consistent standards, consistently, throughout the route for all delay attribution and TRUST incident creations.
• Lead the capture of train delays in line with KPI reporting.
• Undertake briefing of staff on changes to the delay attribution process and guides.
• Promote understanding of the delay attribution process with customers, contractors and other interested parties.
• Provide technical support and advice to the Customer Service team in respect of TRUST / TRUST D.A.
• Assist with the development of data capture contingency plans and monitor the introduction in the event of TRUST failure.
• Assist with real time support to the route control during disruption.
• Undertake competency assessments identifying, recording and implementing any development needs.

Your experience will include:

Essential

• Experience of managing people
• Knowledge of people management policies and procedures
• Detailed understanding of business process manual and commercial environment
• Investigation skills
• Negotiation skills
• Crisis management skills
• Influencing skills
• Work on your own and be self sufficient
• Confident in development personal improvement plans

Desirable

• Relevant experience of Railway industry
• Understanding of negotiating machinery
• Knowledge of budgets