Communications Manager
Edinburgh
£44,000pa - £48,000pa

We have an opportunity for an experienced communications professional to join our award-winning in-house team at LNER, leading our stakeholder engagement across Scotland.

LNER's Communications Manager – Scotland is our key interface with our Scottish regions, and their elected and senior stakeholders.

You will deliver a programme of proactive stakeholder engagement with Scottish organisations, media and elected representatives. This role is a key liaison within Scotland and the wider Communications team, to ensure Scottish stakeholder and media considerations are well represented.

What will the Communications Manager be responsible for?  

• Representing LNER with key Scottish stakeholders, with the goal of strengthening relationships and ensuring a smooth information flow between those stakeholders and relevant LNER teams
• Supporting senior colleagues in engaging with these forums and senior external personnel, including providing advice and briefing materials to support their engagement
• Ensuring the communications team is sufficiently aware of developments in the region – with both stakeholders and media – working with colleagues to produce communications content as required
• Engaging with others in the rail industry to build productive relationships to support the alignment of industry positions
• Working closely with LNER's media team as part of LNER's Press Office on-call rota, and to deliver media plans in Scotland.

Does this sound like the ideal opportunity for you?  

You'll be a seasoned communications professional, able to hit the ground running and quickly get to grips with LNER's narrative. 

You'll also need:

• Stakeholder engagement experience is essential
• Knowledge or interest in rail or transport policy is desirable
• Excellent influencing skills, experience of lobbying elected representatives at all levels
• Strong knowledge of the Scottish political landscape
• Knowledge of Scottish media landscape
• Experience of drafting media releases, editorials and working in a busy press office
• Knowledge of Holyrood and Westminster practices
• Educated to degree level or equivalent experience.

The role is based in our Edinburgh office and will require travel to engage with stakeholders across the LNER route.

What will you get?

• Free travel on LNER + 75% off tickets with other train companies (for you and dependents)
• Discounted international train tickets (after one year's service)
• 50% discount on LNER tickets for friends and family
• Generous final salary pension scheme
• Annual cycle to work scheme
• Discounts, savings and cashback scheme from top retailers
• Health and wellbeing schemes and discounts
• Host of training opportunities to help further your career
• Rewards and awards to recognise when you shine.

What we believe

To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.

We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave!

Diversity and Inclusion

We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER.

Developing our people

We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey.

Health & wellbeing

To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.

What next?

As we say, we have fantastic opportunities for ambitious people from all sorts of different backgrounds, so now is the time to join the team at LNER – without delay!

Closing date: 11 October 2023