Duty Control Manager in Romford, Havering, United Kingdom
Duty Control Manager
Location: Romford ROC
Salary: Competitive
As a MTR Crossrail Duty Control Manager you will share a leading role in the operational control room, ensuring the delivery of our best possible train plan, including management of resources to customers in accordance with the MTR Crossrail Concession Agreement.
You will be responsible for managing the real time performance of all operational services in a safe and efficient manner. It will be vital that you liaise with the relevant stakeholders and ensure the best possible operation of our train service to the benefit of our customers. You will also commit to the delivery of high quality, timely information to customers particularly during disruption.
This role is instrumental in supporting our vision of providing a world class railway.
Are you a dedicated team player who has a clear understanding of planning and resource issues in managing a real time rail environment?
Do you have exceptional communication skills and a confidence to work in a highly pressurised environment while keeping calm? It would also be desirable if you have some signalling knowledge.
As a rail operator MTR Crossrail is an organisation that values its workforce, offering career progression and providing the platform for people to grow and develop.
We also offer a competitive salary, rail concessions, childcare vouchers, a dedicated benefits station for retail and entertainment discounts and an option to join our final salary pension scheme.
Please click the 'Apply' button to complete your application on the MTR Crossrail website.
MTR Crossrail welcomes applications from a diverse range of candidates regardless of background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.
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