Editorial Content Manager

UK-London

Job ID: 2023-1548

Position Type: Permanent Full-Time

Overview

Band D

The Editorial Content Manager will work closely with the Senior Content Editorial Manager (SCE Manager) to develop, commission, publish, design and curate content relevant to RSSB and its associated offerings, schemes and partnerships. The role involves working across diverse and complex content topics in various formats which will play a key role in taking our content offerings to the next level.

You will be responsible for delivering editorial and production guidance and support to those developing content for RSSB. This will include guiding and influencing the development of content, essentially, to ensure appropriate structure, editing, formatting and design are applied. This requires working effectively with subject matter experts, senior stakeholders and partners to deliver clear, relevant information.

You will act as RSSB’s lead on content publishing, working alongside colleagues from across the business to continuously improve content outputs, the website and identify potential for new outputs. The Editorial Content Manager will support RSSB’s digital vision through powerful thought leadership and knowledge transfer that drives member engagement demonstrating the value of the organisation to members.

Responsibilities

• Conceptualise, plan and deliver inspiring and engaging content from across the business in suitably identified formats to ensure the information is accessible and consumable.
• Provide editorial support in the form of writing long-form content, structural editing, copy editing, proofreading and formatting so that the quality of outputs is in line with RSSB standards.
• Champion the adoption of customer centric language in the editing of materials for external use, encouraging and mentoring technical authors to consider end-users in their content.
• Project manage content production and dissemination to deliver content within agreed deadlines and on budget.
• Produce, commission and curate RSSB podcast content and podcast strategy to meet the needs of the audience in line with RSSB's content strategy.
• Manage the production and distribution of content against changes in the industry and find better solutions for existing offerings through identifying new trends in content consumption.
• Lead, scope and manage content deliverables through third-party agencies, including leading on the tendering processes.
• Keep a close eye on industry trends and competitors to develop content themes/topics and execute a plan to develop assets that will engage our audiences.
• Develop, test and refine customer journeys that encourage uptake of RSSB products, clearly differentiating between the various customer types and access levels.
• Deputise for the SCE SKC manager when required, representing the Knowledge & Content Team across the organisation providing colleagues with advice, guidance or support as required.
• Develop an overall perspective on business requirements and priorities, wider implications and long-term impact, to identify how content can help solve challenges.

Qualifications

• Experience of applying writing and editing skills in a similar role, with the ability to understand the purpose and usage of content based on user needs.
• A thorough understanding of the publication processes including commissioning, reviewing and approval of a variety of content types.
• Experience of improving content through various levels of editing, including:
• comprehensive editing: review content (for completeness, accuracy, and appropriate language) and form (for structure, organisation, visual design, and usability)
• copyediting: ensuring that the document is correct (spelling, punctuation, and grammar) and stylistically consistent
• proofreading: ability to identify text and formatting errors in the final document and apply final corrections pre-publication
• The ability to write engaging copy.
• Experience of project management and applying time management skills to work on multiple projects and manage multiple stakeholders.
• Experience in content and knowledge curation with the ability to work on technically complex information with confidence, ideally in a business-to-business sector.
• Communicates effectively and shares thoughts and ideas through methods appropriate to the audience.
• Ability to adapt and respond effectively when embracing new opportunities, change and in navigating uncertainty.
• Actively contribute as part of a team and work towards achieving team goals and outcomes.
• Ability to take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities.
• Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals.
• Can work collaboratively within an evolving industry, gaining stakeholder confidence through understanding their goals and motivations and demonstrating credibility as an expert.
• Ability to make timely, informed decisions taking account of the benefits and constraints involved.
• An understanding of design and brand identity including ensuring that content is audience-appropriate and does not conflict with the document's goals. Design includes graphics, documents and audio-visual media (desirable).

We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing.

If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please email us.

We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request.

We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.