East Sussex Highways is a joint venture between Costain and Jacobs which brings together all aspects of highway maintenance, such as roads, pavements, drainage, streetlights, traffic signals, winter maintenance and highway structures such as bridges and retaining walls. These are all managed by this Joint Venture and sub-contractors working collaboratively with East Sussex county council to deliver the service.

We require an Insurance Claims Officer with Highways experience. Initially on a temporary basis with potential to convert to permanent.

JOB PURPOSE:
The Claims Insurance Handler/Officer will deal with all types of claims, ensuring costs are contained and processes and procedures are adhered to. Particular emphasis will be placed on relationship management between insurance team and clients.

Key Responsibilities
Handling of all types of insurance claims
Investigate claims including site visits were necessary to establish whether liability attaches and meeting claimants.
Assess value of claims
Prepare claims documentation for payment.
Liaise and negotiate as appropriate with external suppliers (Solicitors, Insurers, Brokers, Loss Adjusters)
Document storage and file management.
Manage data on various computer systems e.g. Sales Force, Mayrise, LAHCS.
Adhering to company procedures and taking a proactive approach to accident prevention.
Provide support to admin function and training to less experienced staff

Interact with
With the Insurance team
Operational teams / Highway Stewards
Clients
Third parties
Solicitors, Insurers, Brokers Loss Adjusters

About you
Full legislative understanding of Section 41 & 58 obligations
IT literate (Word and Excel).
Costain IT Systems.
Must have experience of handling of all types of claims
Knowledge of the principles of insurance
Knowledge of the Civil Procedure Rules