Performance Manager (Rail Operations) - Inside IR35

Contract Term: 8 months

Contracting Authority: Department for Transport

Location: London

Transport matters and what we do at the Department for Transport matters. Click here to find out more about working for DfT and its agencies. We are different people, one team.

As a Performance Manager (Rail Operations) your main responsibilities would be:

• Leading on operational performance issues affecting GTR and Southeastern.
• Monitor and manage Govia Thameslink Railway (GTR) and Southeastern Performance and Customer Experience regimes. Providing input into the setting of targets, reviewing and understanding the drivers of performance.
• Providing expert advice and insight on rail operations, performance and customer experience matters to the TSGN & SE Market team, senior officials and Ministers.
• Attending meetings with GTR, Southeastern and Network Rail as required to understand performance trends and industry plans to improve punctuality and reliability of train services.
• Understand Network Rail performance issues affecting the train operators and feed insight back to the Senior Leadership Team.
• Liaise with the rail industry on the latest developments in performance data and analysis.

You will be an engaging and influential manager, with the credibility to negotiate, effectively challenge and build constructive relationships with both internal and external teams across the industry, helping to drive collaborative improvement. Experience of working within, and an understanding of, the rail industry is vital for this role.

You will be a natural self-starter, comfortable using your own initiative to lead workstreams and solve problems. You will be at ease adapting to changing requirements in a fast-paced, high-profile environment.

You will be a naturally strategic, analytical thinker coupled with a practical, engaging delivery style. You will demonstrate excellent analytical skills, with a keen eye for detail and the ability to communicate complex information to a varied audience with authority.

You will understand contractual and commercial drivers and be able to develop strategies to exploit these, considering financial, legal and commercial implications.

Evidence of working with large datasets, IT systems and software to a good level of proficiency.

If this role sounds like something that you would be interested in, please click the link to apply or get in touch with <email address removed>

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, PSR provides a ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of our PSR Sourcing team.

If you qualify, please notify us on <email address removed> and we will be in touch.

In applying for this role, you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

Please be aware that this role can only be worked within the UK and not Overseas.