Team Organiser in Birmingham, United Kingdom

Team Organiser required for a 6-month contract. Hybrid working with some travel between Birmingham and Cheshire.

Job Purpose

To support the Operational Planning & Performance team and provide an efficient and effective general administrative and secretarial support service. Provide technical input interface with maintaining relevant records.

Key Accountabilities

  1. Undertake general office administration duties including control of all mail, co-ordinating diaries, processing and maintaining personnel records including vulnerable assets such as mobile telephones; make necessary returns. Arrange travel, hotels and vehicles, and order and control Personal Protective Equipment (PPE) for the team.
  2. Organise meetings and the production, collation, and dissemination of documentation for and resulting from them. Take minutes when required and follow up actions from the meeting.
  3. Provide a consistent telephone presence on behalf of the team delivering excellent customer service levels. Provide communications to the team, including sending messages as required.
  4. Maintain an efficient filing system paying particular attention to records of standing meetings, statutory records and authorisations.
  5. Utilise financial and procurement systems and act as Local Purchasing Agent (where directed) by ordering stationery and other office consumables as required.
  6. Report team problems e.g. IT and office facilities and monitor response.
  7. Undertake administrative tasks as directed including technical literature searches for the team.

Job Skills, Experience and Qualifications

Essential

  • Ability to multitask
  • Experience in appropriate IT packages
  • Good time manager
  • Strong organisation skills
  • Good communication skills (verbal and written) including excellent telephone manner
  • Experience of working with a team.

Desirable

  • Sound railway background and knowledge of railway geography
  • Recognised qualification in keyboard associated skills and office management techniques
  • Knowledge and experience of records management

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