Technical Riding Inspector

BUSINESS FUNCTION: Engineering

GRADE: ETI

SALARY: £37,379 per annum rising to £49,838 per annum

ROLE TYPE: On Site

HOURS: 35 per week

Is problem solving ‘Your Thing’?

We are looking for an excellent problem solver to support the maintenance at our outstations and support failed units. You'll be expected to fault find and repair our trains to ensure our customers get the best possible service, through an excellently maintained, reliable fleet.

At Northern, we play a vital role connecting millions of people to work, leisure and education opportunities.

We operate 2,500 services a day to more than 500 stations across the North of England. But our vision is about more than just train travel. It’s about setting a new standard for customer experiences. And that means building a different kind of workplace. One that values individuality and celebrates differences. Somewhere we can work together, have fun, and get stuck in to making our customers’ lives easier. A place that goes out of its way to create incredible opportunities for everyone to grow and be the best we can be every single day.

So, if you’re smart, forward thinking, passionate and full of fresh ideas like we are, you could play your part in making it happen.

About the Role:

As a Technical Riding Inspector, you'll travel on our trains and around our network to support the maintenance at our outstations to minimise the effect of faults on train running, through an application of technical and operating experience and skill. You'll also be expected to support failed units around our network, by providing high level mechanical/electric expertise. You'll monitor and report on the technical integrity of the Northern fleet across all engineering districts, under operating conditions in order to continuously improve fleet performance in line with customer requirements.

You will report to our TrainCare Centre Production Manager and review and report on the quality standards carried out on the Northern fleet at our TrainCare Centres and other outstations. You'll also assist in the development of production staff technical knowledge through offering technical expertise, fault finding assistance, shadowing, mentoring and coaching as required.

It’s an exciting time to join our engineering team, as we are transforming and developing skillsets, to help us get the right people, on the right units, at the right time. You’ll need to work a range of shifts, from the early hours of the morning and including nights, plus weekends and Bank Holidays, it’s vital that you’re flexible and that you live within 60 minutes’ drive of our Allerton TrainCare Centre.

If this sounds like your thing, we’d love to hear from you.

Key responsibilities:

• This is a varied and challenging role, but here is a taste of what your day-to-day activities could include:
• You’ll attend call outs to failed trains, to help our customers get on the move quicker
• Helping to improve the reliability of our trains, through regular maintenance and servicing
• You’ll produce reports and provide feedback to other colleagues and work as part of the bigger team
• You’ll play a big part in our outstations to complete fault finding and repairs of our rolling stock
• Ensuring compliance with all working instructions, standards and rules and regulations, whilst assisting in the refuelling and service of our trains in various TrainCare Centres.

About You:

We expect you to have good technical knowledge Apprentice trained or an NVQ level 3 –in mechanical/electrical qualification and have previous experience working on train systems, including electrics, hydraulics, air systems, diesel engines and fault finding. What’s really important is an ability to work as part of a team and to be able to think on your feet, in sometimes demanding situations.

We’re also looking for the following:

• Excellent communication skills
• Confidence to build relationships with a wide variety of people and teams
• The ability to prioritise and be adaptable when these priorities can change
• Experience in managing workload and showing initiative where necessary
• Someone who is hardworking and confident in their engineering abilities to work with the wider teams
• And don’t forget that our selection process includes a safety critical medical assessment, that covers general health, vision, hearing, colour vision and drugs and alcohol testing.

Our Benefits:

• Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:
• Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
• Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
• 75% discount with other Train Operating Companies - after 2 years with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
• Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
• A generous holiday entitlement - our holiday entitlements can help you feel like you can get away too.

Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.

However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!

We’re an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.

We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.