We have a requirement for a Field Service Engineer to work for a leading engineering company in the transport sector, the role will be homebased in the South within easy access of London and the surrounding areas.

This role is a fixed Term contract for 36 Months

As a Field Service Engineer, you will be earning £42000 - £47000 per annum and provided with a company vehicle.

Core responsibilities   

• Provide Field Service support to all Mobility products, in the London and surrounding areas
• Carry out transmission changeouts and disconnections at customer premises
• To carry out diagnostics and repairs at customer premises
• Carry out major unit exchanges at customer premises
• Complete stocktakes in line with company plan
• Complete reports and paperwork once assignment is finished, and submit as soon as convenient
• Give assistance to sales staff on technical aspects of Mobility products
• Ensure all tooling and equipment is within calibration dates
• Develop and maintain good working relationships with customers and their representatives.
• To seek and report on future business opportunities
• Interface with Mobility Sales and commercial department to share field service opportunities to increase sales for Mobility
• Work together with the customer to minimise downtime.
• To report to the company any potential quality related issues noted during the work assignment
• Carry out work within workshop facilities as and when required.
• To train other team members with product knowledge, where possible.
• Occasionally work unsociable hours as requested and to fulfil the job requirements.
• Liaise with Health & Safety, and Manager, on any issues arising in the day to day working at various premises
• Represent the company in a positive and professional manner.
• Able to develop and maintain good working relationships with customers and their representatives.

Professional Experience & Education 

• Apprenticeship in Engineering required
• Background in Service and Engineering essential
• Strong experience in mechanical & electrical bias i.e. Commercial vehicles
• Experience working in Field Service required
• Must possess a strong analytical background in Hybrid and Electric vehicles
• Diagnostic repair experience
• Essential experience in building customer relationships.
• Strong understanding of Health and Safety requirements
• Full clean driving licence                                                                   

Benefits of the Field Service Engineer would include:
Company vehicle provided
20 days holiday (pro rata) will go up after to 2 years service
Annual Bonus (pro rata on year of joining)
Life Assurance
Pensions 3% EE and 6% ER
Private Health Care


If you are a Field Service Engineer and looking for your next exciting opportunity, contact me now to discuss further.


TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you.