Rostering Clerk in London, London, United Kingdom

Rostering Clerk

We are looking for a highly organised and detail-focused Rostering Clerk to join our Operations team, with a focus on workforce planning for Overhead Line (OHL) staff. This critical role is responsible for the preparation, maintenance, and real-time adjustment of staff rosters, ensuring compliance with safety standards, regulatory requirements, and operational needs.

Key Responsibilities

Rostering & Workforce Planning

  • Develop and maintain rosters for OHL staff in alignment with operational and safety requirements

  • Ensure sufficient cover for planned works, emergency response, and standby duties

  • Allocate shifts based on competency, fatigue management, and compliance with working time regulations

Compliance & Records Management

  • Maintain accurate records of working hours, attendance, and shift patterns using workforce management systems

  • Ensure all rostering complies with safety standards, internal policies, and union agreements

  • Track and record absences, annual leave, and training days

Communication & Stakeholder Coordination

  • Serve as the main point of contact for roster-related queries and updates

  • Distribute rosters and communicate changes clearly and promptly

  • Collaborate with depot managers, planners, and supervisors to understand workforce demands

Operational Support

  • React promptly to urgent or last-minute staffing requirements

  • Adjust rosters dynamically in response to faults, emergencies, or short-notice works

  • Proactively identify and escalate risks related to staffing levels or non-compliance

Essential Skills & Experience

  • Demonstrated experience in administrative, rostering, or scheduling roles within operational or safety-critical environments

  • Strong organisational and prioritisation skills

  • High level of accuracy and attention to detail

Desirable

  • Prior experience within the rail, engineering, or utilities sector

  • Understanding of OHL operations and associated competencies

  • Familiarity with trade union agreements and rostering practices in unionised environments

Key Competencies

  • Safety-conscious and compliance-oriented

  • Fair, transparent, and professional approach to workforce planning

  • Proactive and adaptable, particularly in fast-paced or changing circumstances

This is an excellent opportunity for an individual with a structured mindset and a strong sense of accountability. If you are motivated by the challenge of balancing operational demands with compliance and workforce wellbeing, we invite you to apply.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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